Booking your place on a lecture, seminar or conference couldn't be easier and is completed by sending an email to our office. We will then respond with all the information you will require, in simple down to earth language, for you to complete your booking.
I'm nervous about putting my credit card info into a website order form. Is it really safe to place an order on your website?
I understand that many people are still just now making their first purchases online and are still a little nervous about using their credit cards on the web. These days, online payment processors have advanced to the point that they are actually MORE secure than many other forms of payment.
In many ways, ordering online is actually a safer method of payment than giving out the info on the phone or on a mail-in stub, etc where an actual human is going to have access to your info. With a secure online form, a human will not have access to your info, only the merchant bank.
Our merchant account uses SSL (secure socket layer) technology to protect your information from being viewed by any third parties. Even as the website owner myself, I don't even have access to any credit card information that you input for the order. Only the bank processes the information.
We use PayPal® to process our direct orders and also can process all major credit cards securely via email. PayPal® is the most popular and frequently used credit card processing company in the world for online downloadable products. PayPal® has an outstanding reputation and security has never been a problem.
When it comes to some of the non course bookings then we use Lulu publishing and they will carry out the full transaction, including payment and calculation of shipping fees etc to your country as well as sort out queries over orders. We do not have or will be held responsible for orders made through any third party such as Lulu or other suppliers.
You'll notice that when you get to the page where you are inputting your card numbers, the beginning of the web URL will change from http to https. That indicates that you are on a secure page and the info can not be found by a 3rd party. Keep that in mind on any websites where you are using your credit card. Always look for the https at the beginning of the web address on the actual page where the card info is requested.
Personally, I've purchased easily over 100 items online over the last 2-3 years on dozens of websites, and I've never once had an issue with security, nor has anyone I know, so it is definitely one of the safest methods of payment. Again, just be sure to look for the https at the beginning of the web address when you get to the point where you're actually putting in the card numbers.
What is an e-book and how will I download it?
An e-book is simply a quicker and easier method of obtaining the book you want to purchase. Instead of waiting for a physical book to come in the mail, you will be able to download the entire program in Adobe PDF format right to your computer immediately after ordering. All you need is the free Adobe Reader which already comes installed on all newer computers. However, if you have an older computer and don't have Adobe Reader installed, it is a free download. Just go to http://www.adobe.com/products/acrobat/readstep2.html
The main programme will only take about a minute to download if you have a high speed connection. Once you download the ebook to your computer, you simply save the pdf file to a directory and then you can open it and either read it on your computer any time you wish, or if you'd rather, you can print it out to bring with you to read anywhere.
Does it matter what country I'm in and is the sale in British Pounds?
You can order online no matter what country you're located in. We've processed orders from over 150 countries currently. Our secure credit card processor will automatically convert the British Pounds to your country's currency.
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